Coronavirus

Please go to our coronavirus pages for the latest guidance, how services are affected, and what help is available.

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Council tenants

Coronavirus - Housing Management Service update

Due to the ongoing Coronavirus public health emergency, Housing management can offer critical services to Slough Borough Council. Please use the phone and email first. 

If you know your Housing Officer’s direct dial number please use this to contact them. If you don’t then please call either the main council switchboard on 01753 475111 or you can contact the team directly on 01753 877382 or 01753 474052.

If you need to see a housing officer face-to-face you will need to make an appointment first by calling the contact centre on 01753 475111.

Britwell Community Hub is open, with an appointments system for customers to be seen by housing or customer services at the council access point. If you really need to be seen face to face, please call the contact centre 01753 475111 to book an appointment first. To support this new appointment system, and avoid disappointment at your community hub, booking an appointment will be essential.

Alternatively you can email one of these team emails:

These will be regularly checked through the working day.

If you want to report a new repair or find out when a repair will be completed please continue to call Osborne on 0800 915 1215. Osborne will be able to complete emergency repairs only. Osborne will still log any other repairs so they can be attended to when government guidance allows.

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